Tuesday 21st February- By 8.00a.m all staff were at their stations, the offices were looking immaculately clean and an air of expectancy hung in the corridors of the Children’s Ark.
4 External auditors from Seychelles Bureau of Standards had arrived on the NCC premise at Bel-Eau to assess performances according to the ISO 9001 2008 Quality Management Standards and by 8.30a.m the opening meeting had already started. Photographers from both institution were flashing away to capture the investigative and professional nature of the work.
The lead auditor Ms Feline was to assess the QM manager Ms Maryline Sinon and this time round the advocacy Psychology and Counselling sections were not spared the scrutiny.
Both the Advocacy and Psychology section had just finished reviewing their procedure manual s and had set new targets for the year. All records of process were verified and QM knowledge assessed -Finally at around 12 noon –the whole of NCC could breathe easily as only one minor non-conformance had been spotted and the organisation was found once again to have been floating the ISO flag superbly.